Support > ATM Error Codes
 ATM Error Codes
Customer service and service for ATM machines is a priority at ATM Cash Solutions. First, troubleshoot any problems or concerns with your ATM machines by referring to our error codes listing. Then, if you require further assistance, don't hesitate to call our toll free number 1-877-404-ATMS to speak to a technical support representative.
Error Code 33 - Feed Failure
Similar to Error Code 182. Ensure the dispenser is clear of any blockages, refill the cash cassette and reset the error.
Error Code 101 - Bill Jam or Out of Cash
Inspect the dispenser for ripped or torn bills. Reset the automatic teller machine (using the on/off button) and reset the error.
Error Code 151 - Electronic Journal Full
If you have not been printing your Electronic Journals regularly, the ABM / ATM will not erase its Journal memory. Although the EJ can store data for up to 2500 transactions, many merchants find it simpler to print their EJ daily (or whenever they close out their machine).
Error Code 182 - Currency Cassette Low
Your cash machine has dispensed all of the money before the low currency sensor told the ATM to stop dispensing. Reload the cash cassette and reset the error.
Error Code 195 - Receipt Paper Low
Change the receipt roll and reset the error. Remember to call Cash N Go for more receipt rolls once you have used your last one!
Error Code 196 - Card Reader Failure
Your card reader may have to be replaced. On average, card readers last for three years, but blockages, heavy use, spilled drinks or excessive dirt can shorten their life.
Contact ATM Cash Solutions.
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